AI UNLEASHED INSIGHTS FROM USER GENERATED CONTENT
We specialize in aggregating user generated content (rating, reviews, social media posts, forums discussions etc.) from a large pool of online sources to deliver actionable insights for multiple functions within the organisations (Marketing, Quality, Retail Excellence...). Whilst also having a tailored M&A offering, generating VoC competitive positioning insights on brands and products
AI ANALYTICS
ANALYSIS
Advanced AI analytics to conduct comprehensive summarization, translation, and insights generation
ALTERNATIVE DATA SOURCES
AGGREGATION
Extracting content from a wide range of sources such as
e-commerce, social media, marketplaces, forums, rating platforms and more
INSIGHTS UTILIZATION
ACTIONABILITY
Targeted output of insights to the relevant person/department with potential of integrating incoming review actions into a project management platform or through monitoring it on GOCIE platform
Marketing
Alerts on potential to improve product description, review pricing, optimize campaign spend etc. Leading to higher consumer satisfaction
Retail Excellence
Detailed insights enabling minimizing negative experiences and optimising the positive ones
Quality
Early detection of product issues, new launches monitoring, advanced reporting. Enabling rapid triggering of a running change improvement and elevating consumer experience
M&A
Comprehensive Voice of Consumer report on brand perception, products etc. adding a competitive insight in the due diligence. Moreover, enabling VoC portfolio monitoring
Let's create value together
If you'd like to hear more, reach out!
We're happy to help you create the most relevant use cases, and guide you through extracting the most value from user generated content.